Chapters Away — Privacy Policy

Last updated: August 2026

At Chapters Away, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains what information we collect, how we use it and your rights under the General Data Protection Regulation (GDPR) and applicable Irish data protection law.

1. Who We Are

Chapters Away organises reading retreats in Ireland.

For the purposes of data protection law, Chapters Away is the data controller responsible for the personal information we collect.

If you have questions about this Privacy Policy or how we use your information, please contact:
Chapters Away
Email: chaptersaway@yahoo.com

2. Information We Collect

Depending on how you interact with Chapters Away, we may collect:

3. How We Use Your Information

We may use your personal information to:

4. Our Legal Basis for Using Your Information

Under GDPR, we must have a lawful basis for processing your personal information.

Depending on the circumstances, we process your information:

Where we rely on consent, you may withdraw that consent at any time.

5. Dietary Requirements, Allergies & Accessibility Information

If you provide information about allergies, dietary requirements, accessibility requirements or other health-related needs, we will only use this information where reasonably necessary to help us accommodate you during the retreat.

Where necessary, relevant information may be shared with appropriate retreat suppliers, such as our chef or catering provider.

We will only share the information reasonably necessary for them to accommodate your requirements and will not use this information for unrelated purposes.

6. Who We Share Your Information With

We do not sell or rent your personal information.

Where necessary, personal information may be shared with or processed by trusted service providers that help us operate Chapters Away, including:

We only share information that is reasonably necessary for the relevant purpose.

Some service providers may process personal information outside the European Economic Area (EEA). Where this occurs, personal information will be transferred in accordance with applicable data protection law and appropriate safeguards will be used where required.

7. Payments

Retreat payments are processed through Stripe.

Payment and financial information required to complete your transaction is processed by Stripe. Chapters Away does not receive or store your complete debit or credit card details.

Stripe processes personal information in accordance with its own privacy practices.

8. Email List

If you choose to join the Chapters Away email list, your email address and related subscription information will be processed using MailerLite, our email marketing provider.

We may use the email list to send you information about upcoming retreats, booking openings and Chapters Away news.

You can unsubscribe at any time using the unsubscribe link included in our marketing emails or by contacting chaptersaway@yahoo.com.

Unsubscribing from marketing emails will not prevent us from sending you necessary communications relating to a retreat you have booked.

9. WhatsApp Group

We may offer guests the option to join a WhatsApp group before their retreat to receive updates and connect with other guests.

Joining the group is optional, and we will not add you without your agreement.

If you choose to join, please be aware that your phone number and certain WhatsApp profile information may be visible to other members of the group.

WhatsApp is operated by Meta and processes information in accordance with its own privacy practices.

10. How Long We Keep Your Information

We only keep personal information for as long as reasonably necessary for the purpose for which it was collected or where we are required to retain it for legal, accounting or tax purposes.

Information relating to dietary, allergy, accessibility or similar requirements will not be kept longer than reasonably necessary unless there is a lawful reason for doing so.

If you subscribe to our email list, we may retain your email address until you unsubscribe or otherwise ask us to remove it.

11. Your Rights

Under GDPR, you have a number of rights regarding your personal information.

Depending on the circumstances, these may include the right to:

These rights may be subject to certain legal conditions or exceptions.

If you would like to exercise any of these rights, please contact chaptersaway@yahoo.com.

You also have the right to make a complaint to the Data Protection Commission (DPC) in Ireland if you have concerns about how your personal information is being handled.

12. Cookies

Our website may use cookies or similar technologies that are necessary for the website to operate.

We may also use analytics or other optional cookies. Where consent is legally required, these cookies will only be used after you have made your choice.

More information about cookies may be provided through our cookie notice or cookie settings where applicable.

13. Security

We take reasonable organisational and technical steps to protect personal information against loss, misuse, unauthorised access or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

14. Third-Party Websites

Our website may contain links to websites operated by third parties.

Chapters Away is not responsible for the privacy practices of independent third-party websites. We recommend reviewing their privacy information before providing personal information to them.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, the providers we use or applicable legal requirements.

The latest version will be available on our website with the date it was last updated.

16. Contact Us

If you have questions about this Privacy Policy, how your personal information is handled or would like to exercise your data protection rights, please contact:
Chapters Away
Email: chaptersaway@yahoo.com

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